Shipping policy

Last Updated: June 2026

Thank you for shopping with Summit Fragrance. We are committed to processing and shipping your order as quickly and securely as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment is received. During periods of high order volume, processing times may be slightly extended.

Customers will receive a shipping confirmation email with tracking information once their order has been shipped.

Shipping Rates

Shipping rates are calculated at checkout based on the selected shipping method and destination.

Any applicable taxes and shipping fees will be displayed before completing your purchase.

Domestic Shipping

Summit Fragrance currently ships within the United States. Delivery times vary depending on the shipping method selected and the carrier's schedule.

Estimated delivery times are provided by the carrier and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive tracking information via email. Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout. Summit Fragrance is not responsible for packages delivered to incorrectly entered addresses.

If you notice an error in your shipping address, please contact us immediately. While we will do our best to assist, we cannot guarantee address changes once an order has been processed or shipped.

Lost, Delayed, or Stolen Packages

After an order has been transferred to the shipping carrier, Summit Fragrance is not responsible for shipping delays, lost packages, or stolen deliveries.

If a package appears lost in transit, we recommend contacting the carrier directly using your tracking information. We will gladly assist in providing any information needed to help locate your shipment.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery at joneszach7012@gmail.com and include:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping packaging

We will review the situation and work with you to provide an appropriate resolution.